Frequently Asked Questions

We accept BTC, Cash App, Venmo, Paypal, and Zelle. Learn how to use each payment with our Payment Guide.

Using an out of state ID is fine. Most college towns are used to seeing people from all over the world, so an ID from another state is not unusual at all.

Sometimes there are some unforeseen circumstances that delay our process in making your ID's. We try to keep everyone informed through our updates page. Please check there before you submit a ticket please!

We also ship IDs from multiple offices so please stay up to date with each portion of your order on your account page.

The answer is and always will be NO. We use full automation when making your ID's meaning any mistakes you see on the ID itself is due to incorrectly filling out the order form. You should always double check the order form before adding it to the cart. You also have the option to look over your info while its in the cart. If its incorrect, simply delete that ID from your order and redo it.

The answer is NO. We DON'T refund money once its been sent. Make sure you're certain that you want one of our fake ids before you pay!

If you ordered with Cash App, Zelle, Venmo, or PayPal and have submitted your payment info, please give it about 1-4 business days for it to be marked as paid. If it takes longer than that, please submit a ticket with your order number to find out whats preventing your order status from being updated.

If your BTC order hasn't confirmed as paid within 24-48 hours, please reach out via the Contact page with your order. Follow instructions on the Contact page to check back for your replies.

Sometimes our Western Union Mules mules accidentally mark orders as failed even though they picked them up. Do not worry, we check for this every few days to make sure we get all our orders handled if the payment was received.

If this happens to one of your MG/WU orders, it means your money was unable to be picked up. Submit a ticket so we can take care of the problem. We will not ship your ID's unless we are paid in full. No exceptions.

Sometimes if we notice that your order has been given a wrong/bad address for you to send btc we will go ahead and delete it before you pay.

Also your order automatically deletes if it isn't paid within 2 weeks.

We apologize it took that long but since USPS is really hit or miss with their times we can't completely rely on their ship times to be 100% accurate. Once your order is shipped its out of our control.

Note: Express shipping does not affect production time, it strictly changes the ship time from 2-7 days to 1-3 days once picked up by USPS.

USPS tends to be sporadic with delivery times. It usually takes a day or two for packs to get picked up from the USPS blue boxes. So we'd say about 2-7 days for an order to arrive once it's shipped via Priority.

1-3 days for Express.

If your order doesn't come in our usual turnaround, there is nothing we can do.

N/A: No states from this office included in this order.

Placed/Payment Pending: Your order is placed and will be downloaded shortly once your payment is received (Allow 2-4 days for it to be downloaded, we download about 2-3 batches per week)

Paid/Payment Received: Your payment has been received. We will begin working on your order when we download the next batch.

Downloaded/RTPcompleted: Your order is being worked on and will be shipped out after its produced! Allow up to 1-2 weeks

Shipped/Tracking Number: Your order has been dropped off at a USPS blue box and is on its way to you!

Pending Pickup: Your payment is being picked up/verified by our payment processors. Once received your order will show as paid.

No we only ship within the USA.

Express usually takes 1-2 days to arrive once shipped. Priority usually takes anywhere from 2-7 days to arrive.

All labels say 2-3 days to arrive but it never seems to hold true once the packages are in USPS's hands

Express and Priority are only the shipping methods and have NO effect on the speed of production with your order

You have 2 weeks to pay for your order before it gets deleted from our servers! Make sure to get payments in as soon as you can for the best service!

No, we do not make up information for you. If you put nothing on the order form, your ID will have no information rendering it useless.

No, the site automatically adds in the state abbreviation based on what state you selected at the top of the order form page.

Yes. Use Zillow to find a valid address in your selected state that is easy to remember.

Yes! All of our ID's have scannable 2D barcodes and encoded Magnetic Strips. So they can be swiped or scanned :) Keep in mind only certain states have mag strips*

Yes! All our ID's have the correct UV colors and information! All our ID's we make have all their respective features that a real one would have!

Yes! All of our ID's the have correct holograms on them and look identical to its authentic counterpart. None of those "Mark of business" or "Authentic" holograms local vendors use! Our products are as close to 1:1 as it gets!

Watch this or read the Pay Guide

Make sure to pay the exact amount that our site requests! If it is short, your order will not be made! If you fail to send the correct amount you risk losing your BTC and order if it goes unnoticed by you!

Note: Please send BTC, LTC, BCH in one transaction. Failure to do this will delay your order.

1. Go ahead and place your order.

2. Take a picture of who/where to send money to (Spelling must be correct)

3. Go to Western Union location or use Credit Card Online and send the amount our site requests to the name our site gave.

4. Hold on to your receipt and navigate back to your Account page to input all the information our site asks for. (MTCN #, Name, Value, etc.)

5. Once ALL the information is put in their respective fields, Click Submit.

DO NOT SUBMIT WITH EMPTY FIELDS

1. Access Zelle through your banking app or with the Zelle app. Get started by enrolling your email or U.S. mobile number through your mobile banking app or with the Zelle app.

2. Pick a person to pay. Enter the preferred email address or U.S. mobile number of the recipient. (We will provide this after you checkout)

3. Send us the amount that our site requested through Zelle. Make sure to screenshot your Confirmation/Reference number for later.

4. Go to your account page then click the “View Order” button for your order.

5. Input the requested information on our site then click submit.

6. Wait for your order status to update.

We feel that for our service and quality of product that our prices are very fair! We are one of the best when it comes to customer service and making a great ID! Our price is our price and we will not go lower than that! Reseller pricing is our best option if it fits your selling habits. We offer two great programs that cater to both ends of the spectrum for resellers! Take advantage of it!

If your not happy with your ID there must be a specific reason! If its wrong information that is on you because everything you put in our form is what goes on the ID. If its a bad print, please submit a ticket with a picture via imgur in the ticket so we can take a look. If its bad we will send out a reprint. No refunds will be given in ANY situation! You get what you bought! No returns/No refunds

We provide step by step instructions on the "Photo Guide" page for help with taking pictures. We edit the photos every time but there is only so much we can do. If half your face is darker than the other because of a shadow, it won't be fixed. Make sure to submit as good of a pictures as you can. (2 MB limit)

If your picture size is over 2 MB, it will reject the photo and reset the order form. Make sure your picture size is 2 MB or smaller. Make sure also not to send a tiny picture like a thumbnail. This will not work out in your favor if you send in an extremely small picture.

Every order's turnaround time starts when payment is received in full NOT when you place the order! Each state's average turnaround time is displayed on the product page.

PVC: Take about 2 weeks to arrive once your order is marked as paid.

Teslin 1: Take about 3-5 weeks once your order is marked as paid.

Teslin 2: Take about 2-3 weeks once your order is marked as paid.

We have multiple offices that we ship from. Each office has its specific circumstances regarding shipping.

PVC: Tracking numbers are given out ONLY when your order hasn't arrived within a week of being shipped. If you have a question about your order please contact Support with your order number.

Teslin 1: Tracking numbers will appear after the 'RTPcompleted' status. If you see a long number for your order status, that is your USPS tracking number.

Teslin 2: Tracking numbers will appear after the 'In Progress' status. If you see a long number for your order status, that is your USPS tracking number.

Yes, you can send your WU transfer online via credit card but just know that online WU transfers tend to get cancelled more often. Going to a physical WU location or Zelle is probably a better option.

Each person receives 2 copies of their ID at no additional charge.