Shipping Update 3/25: Delayed Orders Shipping, Custom Domains, Domestics Shipping!
Good news, packages are finally starting to update with USPS and we are shipping them out as fast we can! We posted a ton of tracking over the last few days and we will continue to keep posting more over the next week!
We will have all orders paid by up to early March shipped out by the end of this month if all goes well. We have updated our shipping method for our overseas IDs that will get turnaround back to the 3-4 week range.
Due to the changes to our shipping process, costs have increased a lot on our end. We will be updating shipping prices next week for all future orders.
Domestic production has been started and the first batch of orders should be shipping out by the end of this week. We had a couple things we needed to fix with orders that came in so it put us back by a few days but all is fixed now.
Note: We will be adding AZ, MI, & PA to our domestic states by the end of this month.
All order statuses for domestic production are currently not displaying properly on customer account pages. Our devs are applying a fix for that in the next few days so you can track the progress of your current/future order once its updated.
Making some final tweaks to the order form for our custom domain system so it functions smoother and gives your clients no trouble while ordering. This feature is going to be a game changer for all of our resellers once it's ready!
Now that we offer states with 2 week turnaround we expect our resellers to make a killing with this new system in place.
We will be replying back to all of our tickets/messages on all platforms starting Monday! We apologize for the delay with our responses the past couple weeks. Took us a bit of time to streamline our new shipping process and finish the remaining barcodes we had left to fix.
Thank you again for being patient with us throughout all of this as always! We will be dropping some more exciting news for our customers in the near future so stay tuned for whats in store :)